Privacy Policy
Contact Information
Thornbury Legal
7 St James's Square
London SW1Y 4JU
United Kingdom
Phone: +44 20 7839 2847
Email: info@domain.com
Our Commitment to Data Protection
At Thornbury Legal, we take your privacy seriously and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website or use our services.
We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, ensuring that your personal data is processed lawfully, fairly, and transparently. This policy applies to all personal information we collect through our website, email communications, and other interactions with you.
By using our website and services, you acknowledge that you have read and understood this Privacy Policy. If you have any questions or concerns, please contact us using the information provided above.
Information We Collect
Personal Information You Provide
We collect personal information that you voluntarily provide to us when you:
- • Fill out our contact forms or enquiry forms
- • Communicate with us via email or telephone
- • Engage our legal services
- • Subscribe to our newsletter or updates
This information may include your name, email address, telephone number, postal address, details about your legal enquiry, and any other information you choose to provide.
Information Collected Automatically
When you visit our website, we automatically collect certain technical information, including:
- • IP address and browser type
- • Device information and operating system
- • Pages visited and time spent on each page
- • Referring website and search terms used
- • Cookies and similar tracking technologies (see our Cookie Policy for details)
Legal Basis for Processing
We process your personal data based on the following legal grounds: consent (when you provide information voluntarily), contract performance (when providing legal services), legitimate interests (for improving our website and services), and legal obligation (when required by law or professional regulations).
How We Use Your Information
We use the personal information we collect for the following purposes:
Providing Legal Services
To respond to your enquiries, provide legal advice, manage client relationships, and deliver the legal services you request.
Communication
To send you important updates about our services, respond to your questions, and provide information you've requested.
Website Improvement
To analyze website usage, improve our content and services, and enhance user experience through analytics and performance monitoring.
Marketing Communications
To send relevant legal updates, newsletters, and information about our services (only with your consent, which you can withdraw at any time).
Legal Compliance
To comply with legal obligations, professional regulations, and maintain proper records as required by law and legal professional standards.
Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:
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Service Providers: We may share data with trusted third-party service providers who assist us in operating our website, conducting business, or servicing you (such as IT support, email services, or payment processors). These providers are contractually obligated to protect your data.
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Legal Requirements: We may disclose your information if required by law, court order, or other legal processes, or to protect our rights, property, or safety.
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Professional Advisors: We may share information with barristers, expert witnesses, or other professional advisors when necessary for providing legal services to you.
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Analytics Partners: We use analytics services to understand website usage. These services collect data in an aggregated, anonymized form that does not identify individual users.
How We Protect Your Data
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security measures include:
- • Secure Socket Layer (SSL) encryption for data transmission
- • Secure servers with restricted access controls
- • Regular security assessments and updates
- • Employee training on data protection and confidentiality
- • Secure backup and disaster recovery procedures
While we strive to protect your personal information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but are committed to using industry-standard practices to safeguard your data.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Retention periods vary depending on the type of information and purpose:
- • Client files and legal work: Retained for at least six years from the conclusion of the matter, in accordance with legal professional requirements
- • Enquiry forms and correspondence: Retained for up to two years if no client relationship is established
- • Website analytics data: Retained in aggregated form for up to 26 months
- • Marketing consent records: Retained until consent is withdrawn or the purpose is fulfilled
When personal data is no longer needed, we securely delete or anonymize it in accordance with our data retention and disposal procedures.
Your Rights
Under data protection law, you have several rights regarding your personal information:
Right to Access
You can request a copy of the personal data we hold about you, along with information about how we use it.
Right to Rectification
You can ask us to correct any inaccurate or incomplete personal information we hold about you.
Right to Erasure
You can request deletion of your personal data in certain circumstances, subject to legal and professional obligations.
Right to Restrict Processing
You can request that we limit how we use your personal data in specific situations.
Right to Data Portability
You can request a copy of your personal data in a structured, commonly used, and machine-readable format.
Right to Object
You can object to processing of your personal data based on legitimate interests or for direct marketing purposes.
Right to Withdraw Consent
Where we rely on consent to process your data, you can withdraw that consent at any time.
To exercise any of these rights, please contact us using the details provided at the top of this page. We will respond to your request within one month, though this may be extended in complex cases. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe we have not handled your data appropriately.
Your Rights and Opt-Out Instructions
You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:
- • Avoid filling out contact forms, account registrations, or any data-submitting features
- • Disable cookies through your browser settings (see our Cookie Policy for more details)
- • Contact us directly to request the deletion of any previously shared personal data
We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided on our Contact page. We will process your request promptly.
Third-Party Websites
Our website may contain links to third-party websites for your convenience and information. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit. This Privacy Policy applies only to information collected through our website and services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. When we make significant changes, we will notify you by posting the updated policy on this page with a new "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we protect your personal information.
Last Updated: January 2025
Questions or Concerns?
If you have any questions about this Privacy Policy, how we handle your personal data, or wish to exercise your rights, please contact us at:
Email: info@domain.com
Phone: +44 20 7839 2847
Post: 7 St James's Square, London SW1Y 4JU