Terms and Conditions

1. Legal Compliance

You agree to use our website and services in full compliance with all applicable laws and regulations, including but not limited to:

• • Data protection and privacy laws
• • Intellectual property laws
• • Criminal laws regarding fraud, misrepresentation, or cybercrime
• • Professional regulations governing legal services

2. Prohibited Activities

You must not engage in any of the following activities:

• • Providing false, misleading, or inaccurate information
• • Impersonating another person or entity
• • Attempting to circumvent security measures or access restricted areas
• • Using automated systems to scrape or harvest data from our website
• • Transmitting spam, chain letters, or unsolicited communications
• • Introducing viruses, malware, or other harmful code
• • Engaging in conduct that could damage our reputation or business

3. Content Guidelines

Any content you submit through our website, including enquiry forms and communications, must be respectful, lawful, and appropriate. Content must not contain defamatory, obscene, threatening, or discriminatory material. We reserve the right to refuse service or remove content that violates these guidelines.

4. Age Restrictions

Our services are intended for individuals aged 18 and over who have the legal capacity to enter into binding agreements. If you are under 18, you may only use our website with the involvement and consent of a parent or legal guardian who agrees to be bound by these terms.

1. Website Information Disclaimer

Information on our website is provided for general informational purposes only and does not constitute legal advice. Legal situations are fact-specific, and you should not rely on website content as a substitute for professional legal advice tailored to your circumstances. We make reasonable efforts to ensure information accuracy but do not guarantee completeness or currency of all content.

2. No Warranty of Outcomes

We provide legal services with reasonable skill and care but cannot guarantee specific results or outcomes. Legal matters involve uncertainties, including judicial discretion, opposing parties' actions, and changes in law. Any predictions, estimates, or projections we provide are made in good faith but should not be treated as guarantees.

3. Limitation of Liability

To the maximum extent permitted by law, our liability to you is limited as follows:

• • We are not liable for indirect, consequential, special, or punitive damages
• • Our total liability for any claim is limited to the fees paid for the specific service in question
• • We are not liable for losses arising from circumstances beyond our reasonable control
• • We are not liable for technical issues with our website or communication systems

Nothing in these terms excludes or limits our liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded by law. We maintain professional indemnity insurance as required by our professional regulations.

4. Third-Party Content and Links

Our website may contain links to third-party websites or reference third-party services. We are not responsible for the content, accuracy, or practices of these external sites. Inclusion of links does not imply endorsement. You access third-party sites at your own risk.

5. Force Majeure

We are not liable for any failure or delay in performance resulting from circumstances beyond our reasonable control, including natural disasters, acts of government, pandemic, strikes, telecommunications failures, or other force majeure events.

1. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any legal action or proceeding relating to these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

2. Dispute Resolution

In the event of any dispute arising from these terms or our services, we encourage you to first contact us directly to seek resolution. Many issues can be resolved through open communication. If a dispute cannot be resolved informally, we are willing to explore alternative dispute resolution methods such as mediation before resorting to litigation.

3. Professional Complaints

If you are dissatisfied with our services, you may make a complaint through our internal complaints procedure. If you remain unsatisfied, you have the right to refer your complaint to the Legal Ombudsman or the Solicitors Regulation Authority, as appropriate.

4. Severability

If any provision of these Terms and Conditions is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be severed and the remaining provisions shall continue in full force and effect. The invalid provision shall be replaced with a valid provision that most closely reflects the original intent.

5. Entire Agreement

These Terms and Conditions, together with our Terms of Service, Privacy Policy, Cookie Policy, and any engagement letters, constitute the entire agreement between you and Thornbury Legal regarding the use of our website and services. They supersede any prior agreements or understandings, whether written or oral.

6. No Waiver

Our failure to enforce any provision of these terms shall not constitute a waiver of that provision or our right to enforce it in the future. Any waiver must be in writing and signed by an authorized representative of Thornbury Legal.

7. Assignment

You may not assign or transfer your rights or obligations under these Terms and Conditions without our prior written consent. We may assign our rights and obligations to a successor practice or firm, provided that your rights are not materially affected.

8. Modification of Terms

We reserve the right to modify these Terms and Conditions at any time. Material changes will be communicated through our website with an updated effective date. Your continued use of our services after such modifications constitutes acceptance of the revised terms. We encourage you to review these terms periodically.